The participant from United Kingdom experienced her account blocked without even further rationalization. We turned down the grievance as the player didn't respond to our messages and issues.
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Through the descent, the commentator pointed out that the signal with the lander had cut out. That isn't necessarily catastrophic, but Together with the minutes which have since passed, it could be a sign that one thing went Completely wrong.
The player from United Kingdom has submitted a withdrawal request a lot less than two weeks just before calling us. Winnings haven’t been obtained up to today. The player later on verified which the withdrawal was processed successfully, therefore we marked this complaint as solved.
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The casino is unable to discuss the criticism with us and suggested the player to Make contact with the Formal ADR service. After the participant verified they've got contacted the service, We've got closed the grievance "looking ahead to choice from your regulator".
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